TB 5-5420-279-14
APPENDIX A
GOVERNMENT FORMS
A-1. DA FORM 2407 (or DA Form 5504)
a. Use of DA Form 2407 (or DA Form 5504). The DA Form 2407 (or DA Form
5504) is used to obtain parts and labor reimbursements and to report warranty claim
actions after the work has been accomplished or when a dispute arises. Refer to Figure
(1) The repairable exchange facility is responsible for forwarding DA Form 2407
(or DA Form 5504) when claims concern repairable items.
(2) DA Form 2407 (or DA Form 5504) is forwarded by the unit authorized to
replace the item, when repairable exchange of the item is not involved.
(3) Evacuating units forward DA Form 2407 (or DA Form 5504) when all work is
completed by WFEL Limited.
(4) DA Form 2407 (or DA Form 5504), when used to report a warranty dispute, is
submitted by the unit authorized to replace the item. DA Form 2407 (or DA Form 5504)
is filled out in accordance with this section.
b. Forwarding DA Form 2407 (or DA Form 5504). When DA Form 2407 (or DA
Form 5504) is prepared after the work is accomplished, make sure that copy 3 is
marked "For Information Only" and forward to:
WFEL Limited
P.O. Box 41
Crossley Road
Heaton Chapel
Stockport SK4-5BD
United Kingdom
c. Warranty Disputes. When DA Form 2407 (or DA Form 5504) is prepared for
warranty disputes, make sure copies 2 and 5 are marked "Warranty Dispute" for
forwarding to the addresses given in paragraph 13. To assist in the technical review
and evaluation to minimize technical misunderstanding, include the following
information:
Name, address, and telephone number of the WFEL
representative/ dealership that refused the service.
Specific reason(s) for refusal.
Specific facts/evidence that you feel will refute WFEL's reasons for
refusal. Include photographs and sketches, if appropriate.
A-1