TB 5-5420-279-14
f. Identification of failed items. Failed warranty
parts that are replaced become the property of
items shall be tagged/identified by machine serial
WFEL.
number or registration number
to prevent improper repair or use. Documents that
i. Invalid Warranty Claims. When parts inspected
describe the use of DA Form 2402 Exchange Tag
by the contractor are found to be non-warrantable
and DA Form 2407 Maintenance Request shall be
due to abuse or improper maintenance, the repair
referenced. Items requiring special handling,
activity submitting the claim will be required to
storage or shipment during the processing of
make reimbursement for contractor services. All
claims shall be identified.
failed items returned for warranty claim action will
be monitored by the TACOM DSB Program
Manager.
g. Disposition. The repair activity shall retain
defective parts for 45 days following receipt of
7. Claim Denial/Disputes. All denials or disputes
acknowledgment of a warranty claim from TACOM
or the contractor. If receipt of acknowledgment is
will be handled by the TACOM DSB Program
not received, inquiries should be made to the
Manager.
TACOM DSB Program Manager through your local
8. Reporting. Reporting or recording action on a
WARCO. If receipt of acknowledgment is received
but no instructions are forthcoming within 45 days
failed item shall be as specified in DA PAM 738-
of receipt, parts may be disposed of.
750. Contractor or Repair Activity unique forms
shall not be used.
h. Replaced Parts. When replaced parts are
required to be returned to WFEL, the return will be
arranged and paid for by WFEL.. Any defective
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